Voice AI
Real-time voice translation
Speak naturally. Hear it instantly.
Caseworker
For Norway’s public sector
Every voice understood. Every citizen served.
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Designed for Norway’s public sector
- Healthcare
- Police
- Immigration
- Courts
- Education
- Social services
- Municipal
§ 01
Language should never be a barrier to justice, healthcare, or safety
Across Norway, hundreds of thousands of citizens interact with public services in a language they do not fully understand. A misunderstood symptom leads to a wrong diagnosis. A confused asylum seeker cannot explain their persecution. A parent brings their child to translate in a police interview. These are not edge cases. They are everyday failures of a system that was never built for linguistic diversity. The human cost is measured in missed treatments, denied rights, and broken trust.
§ 02
The flow
Three steps, under two seconds
One conversation, two languages, two seconds. The product looks like this.
Speak
Staff or citizen speaks naturally in their own language. No typing, no waiting, no friction.
Translate
AI translates in real time with sector-specific vocabulary and cultural context. Under two seconds.
Understand
The other person hears or reads the translation instantly. Communication flows naturally.
Powered by Google Gemini real-time voice AI. Context-aware for medical, legal, and government terminology.
See the product in detail§ 03
Sectors served
Built for every public service
Specialized vocabulary and workflows for each sector. Not a generic translator. A purpose-built tool.
Healthcare
Medical terminology, symptom descriptions, and aftercare instructions in every language.
Immigration & Asylum
Visa terminology, guided asylum interviews, and rights notifications.
Police & Law Enforcement
Witness statements, rights readings, and incident reporting with legal precision.
Courts & Legal
Legal proceedings, document translation, and courtroom interpretation support.
Education
Parent-teacher conferences, enrollment, and student support communication.
Social Services
Benefits applications, case management, and welfare consultations.
Municipal Services
Permits, registrations, public inquiries, and citizen service desks.
Hub
See all sectors
§ 04
What the product does
Four moments that make a conversation work
Each one solves a real moment in a real public-service encounter. Together they make language a non-issue.
Context
Sector-aware terminology
Trained on real government vocabulary.
Dual view
Split-screen, both sides
Two languages, one conversation, no confusion.
Quick phrases
Guided interview flows
One tap for the questions you ask every day.
§ 05
From the field
Before fonoly, language was where citizen interactions broke down. Now, when someone walks in speaking Polish, Arabic, or Somali, our staff can serve them properly from the first minute.
Operations Lead
Pilot partner, Norway
Pilot program. Real outcome metrics available after deployment.
Active pilot programs
- Healthcare
- Police
- Immigration
- Courts
§ 06
Trust posture
Government-grade security. No compromises.
Encryption, residency, retention, and audit. Configurable, documented, and ready for procurement review.
End-to-End Encryption
All audio and text data is encrypted in transit and at rest using AES-256. No plaintext ever touches our servers.
GDPR & Data Sovereignty
Full compliance with European data protection regulations. Data stays within the EU. Configurable retention periods for sensitive deployments.
Auto-Delete Sessions
Translation sessions are automatically purged after configurable retention periods. No data lingers longer than you need it.
Full Audit Trail
Every access, every translation, every administrative action is logged. Complete accountability for compliance reviews.
GDPR
Compliant
AES-256
Encryption
EU Hosted
Data residency
§ 07
Common questions
Questions you’ll probably ask anyway
Is this a replacement for human interpreters?
No. fonoly handles the 70% of everyday encounters where a human interpreter isn’t available, isn’t fast enough, or is overkill. For complex legal or psychiatric work, use a human.What happens to our recorded data?
Encrypted at rest in EU storage. Configurable retention (1, 7, or 30 days). Full audit log of every access. See the security page for details.How long does setup take?
Under 10 minutes from signup to first translation. The product is designed to be picked up and used during a real encounter, not after a week of training.Do we need to train staff?
Translation works out of the box. Sector-specific features (document generation, common phrases) take 15–30 minutes of onboarding per team.What does it cost?
Two plans. Both include a 14-day free trial (no card required to start). Pricing details revealed during signup or on a demo call.
Still curious? Talk to us →
Ready when you are
Ready to serve every citizen in their language?
Start your 14-day free trial (no card required), or book a demo with our team.